FIEO GlobalLinker Terms of Use / User Agreement


Updated on: 28th July 2022


This User Agreement (“Agreement”)/Terms of Use sets out the terms, conditions and policies that govern the use of (“FIEO GlobalLinker”). By signing up for FIEO GlobalLinker or by using our webpage, including our services or any content or information which is provided as a part of FIEO GlobalLinker services, you acknowledge that you have read and understood all the terms, conditions and policies governing FIEO GlobalLinker, which includes without limitation the terms of this Agreement, FIEO GlobalLinker’s Privacy Policy and other Agreements, and that you agree to be bound by all of its provisions. If you are using FIEO GlobalLinker on behalf of a firm/enterprise or another legal entity (“Company”), you are nevertheless individually bound by the terms, conditions and policies governing FIEO GlobalLinker even if your Company has a separate agreement with us. If you do not agree to the terms of this Agreement (as may be updated from time to time), you may not sign up for FIEO GlobalLinker or access, view, download or otherwise use FIEO GlobalLinker webpage, content, information or services or may close your existing FIEO GlobalLinker Account. GlobalLinker is a proprietary networking platform owned by DigiVation Digital Solution Pvt. Ltd. This document is a bilateral contract between the “FIEO GlobalLinker User” & DigiVation Digital Solutions Pvt. Ltd. “User” in this contract refers to any user regardless of the association with Federation of Indian Export Organizations “FIEO” who has created an account of FIEO GlobalLinker.


Scope of this Agreement


1 Introduction


1.1 About FIEO GlobalLinker

FIEO GlobalLinker– a business networking solution, aims to help small and medium businesses in making their business growth simple 

Welcome to FIEO GlobalLinker, a global business network, operated and owned by DigiVation Digital Solutions Private Limited, a company incorporated and registered in India (“DigiVation”), and offered by Federation of Indian Export Organisations (“FIEO”) to small and medium enterprises (SME) and to those owning, managing and/or employed with such SMEs. FIEO GlobalLinker provides access to a wide range of modules and features, supported by expert and community interaction, and helps, among other things, find work/business opportunities, strike deals, learn new concepts, and exchange ideas.


1.2 FIEO GlobalLinker’s Scope of Services

What you may expect from the services, features and capabilities offered by FIEO GlobalLinker as a bouquet of SME relevant services in a single place 

FIEO GlobalLinker consists of several modules and features and presents special offers on product(s) and/or service(s) (via “Biz Services”) from select Affiliate Partners (“Affiliate Services”) and FIEO GlobalLinker (“FIEO Services”) in addition to a FIEO widget. Together, these modules, features and Biz Offers create the services (“Services”). 
FIEO GlobalLinker also contains information, data, applications, graphics, editorial and other content accessible by any Internet user, and graphic files, audio files, video files, information, data, editorial, and other material accessible only to those who become Users. To the extent you have access to FIEO GlobalLinker or are using a Service without having completed the Sign-Up process, you are hereby notified that your continued use of the Service is subject to the terms and conditions of this Agreement.


1.3 Scope of this Agreement

Our offerings may encompass several services and communication mediums

Using these mediums and services you agree to abide by the terms mentioned for each service.

You agree that by using FIEO GlobalLinker, including our mobile applications*, developer platform*, premium services*, or any other content/information provided as part of the Services (*as and when available), you are entering into a legally binding Agreement with DigiVation and you agree to be bound by the terms of this Agreement. You acknowledge that you have read and understood the terms and conditions of this Agreement and that you agree to be bound by all of its provisions. 

The promotional offers, special rates and packages offered on FIEO GlobalLinker are available to a User only and are non-transferable, non-exchangeable, and non-encashable. FIEO reserves the right to discontinue, alter or modify the promotional offers, special rates and packages to a Company(ies) and/or its Users(s) at its sole discretion without assigning any reason. FIEO GlobalLinker reserves the right to disable access to any User to FIEO GlobalLinker without assigning any reason and no cause of action shall lie with such User. A User cannot transfer any offer/s available on FIEO GlobalLinker to someone who is not a User and any such attempt will be a violation of the Terms of Use and may result in termination of membership and closure of the Company and/or User Account(s). 

Any use of FIEO GlobalLinker, to solicit/sell products and services that are the same or similar to products and services offered on FIEO GlobalLinker by FIEO and/or affiliate partners within Biz Services or as a part of any module, is not permitted. FIEO GlobalLinker reserves the right to remove such offers or messages made using any communication tool on FIEO GlobalLinker and/or advise such Company(ies) and/or User(s) to refrain from making such offers in any form. Repeated attempts to breach these terms may lead to closure of memberships of such accounts. This, however, does not apply to cases of non-solicitation where an interested Company(ies) and/or User(s) may have contacted the user in question without any solicitation effort.

This Agreement is applicable to all the Services available on FIEO GlobalLinker. In addition to this Agreement, and depending on the Services opted for or products purchased or special promotions or offers availed by you, you accept further terms and conditions of service (“TOS”) for each such Service, if any, which may be updated or modified by FIEO GlobalLinker from time to time. These TOS can be found in the page of FIEO GlobalLinker where you will avail of any Service(s) or offer or purchase a product or participate/register for special promotions. You agree to abide by such TOS, including payment of amount when due and comply with all rules and restrictions regarding the availability of products and/or services or offer set out therein. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. For avoidance of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS.


2 Key Terms


2.1 User

Any user who navigates and uses FIEO GlobalLinker


2.2 Member

A registered User with FIEO GlobalLinker


2.3 Your Company Network

Your Company Network on FIEO GlobalLinker comprises of employees of your Company who have signed up for FIEO GlobalLinker and joined your Company Account


FIEO GlobalLinker creates a network of Companies with Members associated with it. Company Admin signing up and creating Company Profile agree to provide a true representation of the Company and that the Company is a valid and registered association formed to carry on a legal/legally recognized business. By joining or creating or registering a Company Account on FIEO GlobalLinker, you confirm that you are truly part of the said Company. All members must use the Company network and its features/tools to communicate only for official/work related activities, using appropriate language to communicate with every member within their Company Network and outside their Company Network. Every member is also responsible for all actions performed on behalf of the Company in connection with communications with other Companies and Members. The company admin reserves the right to 'remove' any member who does not adhere to the above and/or is not a part of the company and has joined the company network.


Company Admin (see definition in 2.4 below) should create a unique Company Account, and avoid creation of duplicate Company Accounts.



2.4 Company Administrator (Company Admin)

To maintain smooth conduct of Company activities and managing critical requests, the Company Admin plays a critical role in the Company Network, and is responsible for maintaining and managing the Company Profile, Members and other activities.


If you are the first employee of your Company to become a Member, you will be designated “Administrator” (Company Admin) of the Company Account on FIEO GlobalLinker. 


Any additional employees from your Company will be “provisionally approved” as Members. You will be notified of any new employees joining and action on your employee network via 'My Company Network' in your settings. You may transfer/reassign your “Administrator” (Admin) rights to another Member, who is also an employee of your Company.


Your Company Account on FIEO GlobalLinker will be managed by the Company Admin, either self-appointed (on signing up as the first employee of the said Company) or via ‘rights’ transfer, who will be an employee of your Company. The Company Admin, in addition to Member activities and responsibilities, shall conduct activities so the Company and its Members enjoy benefits and services, update and maintain activities and information, will and must be an active member in the Company Account. By being a Company Admin, you agree that you take responsibility of all actions and activities conducted by you on behalf of your Company. As a Company Admin, you are also responsible to ensure correctness of information provided by you or your Company Member in the Company Profile section. 


As a User of your Company Account, if you feel that the Company Admin is not acting in the interest of your Company or is inactive, you may contact FIEO GlobalLinker at We at our discretion and on proofs made available may accordingly take action to transfer rights/restrict/remove/close the said User Account on FIEO GlobalLinker.


2.5 eBusiness Cards (eBiz Cards)

eBiz Cards facilitate networking among Users and Companies on FIEO GlobalLinker 
While creating your Account, eBusiness Cards (“eBiz Cards”) will be created for your Company (if you are a first time “Administrator” of your Company Account) and for you as a User. This is a primary form of identification and networking on FIEO GlobalLinker. 
The information provided in Company and/or User eBiz cards is the sole responsibility of the Company Admin and User respectively. FIEO GlobalLinker, DigiVation or FIEO are not responsible or liable with respect to the accuracy or representation of information provided in Company and/or User eBiz cards. 
VIRTUAL ELECTRONIC BUSINESS CARD NETWORKING is the exclusive property of DigiVation Digital Solutions Pvt. Ltd., registered under the US Patents Act. 


2.6 Affiliate Partners

Companies who will offer their Products and or Services on special terms to Users and Companies on FIEO GlobalLinker. 
FIEO GlobalLinker’s Affiliate Partners may offer, from time to time, an array of SME relevant products and/or services to Users and Companies. 


2.7 Company Profile

A brief description and write up and other factual and descriptive information provided by a Company on FIEO GlobalLinker for other users to review and use in better understanding the Company, its services and capabilities 

Certain Services on FIEO GlobalLinker may be availed of by Users and Companies only upon completion and authentication of the specified fields by FIEO GlobalLinker or the appointed/authorized agents and may be performed by the Company Admin. As a user of your Company Network, you may also contact the Company Admin to take such action.


2.8 Company Verification

FIEO GlobalLinker conducts a company verification activity; via provision of a government or legally recognised document submitted by the user; to match the legal business name on such document with that provided on Company Registration or changed at a later stage. Such 'Verified Companies' and may also become eligible for special discounts offered by our partners and affiliates. This activity does not endorse authenticity, capability, backing of a companys capabilities to do business with anyone. Users are advised to use their discretion and conducting checks before entering into business transactions with any company on FIEO GlobalLinker.


3 Your Obligations/User Responsibility


3.1 Personal Use of our Services

Use of our services are restricted to your and your Company’s use as outlined in this Agreement only and not for commercial benefit 
You may use the Service(s) only for your personal use, and/or that of your Company, only to the extent that you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of your Company. The Service is not intended for or licensed for any commercial use. We reserve the right to cancel any or all of the Services at any time at our sole discretion without any notice or liability to you or any other person. 

The download of the whole or significant portions of any functionality of the Service(s), or any part of the Service(s) is prohibited; online or other republication of content is prohibited; and any violation may result in immediate termination of your membership and may result in legal action for injunction, damages, or both. You will not use FIEO GlobalLinker to study or understand the functionality to create a Company product or competitive product.


3.2 Registering (sign up) with FIEO GlobalLinker

A User joining FIEO GlobalLinker also creates or becomes a part of their Company network on GlobalLinker. Registering with FIEO GlobalLinker provides you access to a host of services and benefits. You will provide true and accurate information about yourself and your Company 

You may avail of FIEO GlobalLinker services by creating an Account for your Company (if one does not already exist) and for yourself.

You must be 18 years or older to become a User of FIEO GlobalLinker and/or to use the Service(s) available on FIEO GlobalLinker. By registering with FIEO GlobalLinker; directly through the platform or via third-party sites (including but not limited to Facebook, Google); you indicate your Agreement to the terms of this Agreement on the Sign-Up page of FIEO GlobalLinker, and you confirm to be over 18 years of age. 

Only verified members, and who have created or are a part their company network on FIEO GlobalLinker, will have access to FIEO GlobalLinker and all features. Until then, members will have limited access to their accounts and prompted to complete the ‘membership’ process to gain complete rights. 

FIEO GlobalLinker in association with FIEO conducts group sign up activities to ease sign up for Companies and its employees. Through this exercise a Company user will share employee information directly or indirectly with FIEO and/or its partners. You understand and consent that such information will be available with FIEO GlobalLinker before you sign up. 

FIEO GlobalLinker may in its discretion at any time require proof of identity of any person seeking to access and use FIEO GlobalLinker, and may deny access to it or parts of it or refuse to accept or act upon any communication if FIEO GlobalLinker is not satisfied with such proof. Additionally, FIEO GlobalLinker also reserves the right to remove or reclaim a Username if we believe it is appropriate (such as when a trademark owner complains about a username that does not closely relate to a User's actual name).

Membership with FIEO GlobalLinker may attract membership fees, if you sign up you agree to subscribe to these fees. 

FIEO GlobalLinker reserves the right to contact you through any medium, any channel, and any designated authority to confirm or validate any information provided by you or intimate you of any information. 


3.3 Account Security

Keep your Account secure by creating a password which is difficult to crack. In addition, you must not share your Account details and keep it confidential, and take all measures to keep your sign in credentials confidential. 

Since you are responsible for all usage or activities that occur while using your password or Account on FIEO GlobalLinker, distribution of your access password to FIEO GlobalLinker to others including any representative or agent of FIEO GlobalLinker, its owners or agents or other Users is expressly prohibited and shall constitute a violation of this Agreement. If you receive such requests please alert the FIEO GlobalLinker team at Any fraudulent, abusive, or otherwise illegal activity may be sufficient ground for termination of your membership with FIEO GlobalLinker, at our sole discretion, and you may be referred to appropriate law enforcement agencies. FIEO GlobalLinker will not be liable for any loss that may be incurred by you as a result of unauthorized use of your password or Account, either with or without your knowledge. You shall not use anyone else's password at any time. FIEO GlobalLinker is not under any obligation to verify the actual identity or authority of any person using Username and password to access and use FIEO GlobalLinker and may act upon any communication that is given with the use of the password. 

(a)You shall notify us by e-mail at of any known or suspected unauthorized use(s) of your membership, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information or any other information.


3.4 Services Access

Ways and reasons under which your access to services on FIEO GlobalLinker may be restricted or affected

If you are leaving or are no longer a part of the concerned Company, you agree to discontinue association with the Company Account on FIEO GlobalLinker or consent to be removed from the said Company Account on FIEO GlobalLinker. In case you are the Company Admin, you will transfer your Admin rights before closing your Account.

In case you choose to de-authorise third-party sites to log in to your GlobalLinker account, your details continue to remain with us and you may need to reset your access credentials to continue using your account on FIEO GlobalLinker.


3.5 Content Submission on FIEO GlobalLinker

Content submitted by you should not be in breach of any copyright or intellectual property rights.

For the sole purpose of displaying your files/information/profile/content to recipients, including those designated by you, you grant to FIEO GlobalLinker a perpetual, non-exclusive, royalty-free license to copy and/or distribute these through the Service(s) and when you post content or comment or reply to a comment/question in the Biz Forum, you permit FIEO GlobalLinker to display and distribute the content, and to use it for advertising and promotion.

You agree to submit only content (including but not limited to, images, or any other content) owned by you and that will not violate the property or other rights of other people or organizations. 

You agree that the content you post does not offend any section on grounds of gender, caste and other socio-economic sensitivities, and the language and images used as a part of such contributions shall be professional without the use of any slander, expletives or foul language.


3.6 Content Confidentiality

Content posted by you is public and may be used for distribution by us. DO NOT add information you deem confidential


3.7 Maintaining Conduct on FIEO GlobalLinker

To facilitate network and a growth-oriented environment, all Users are expected to respect others on FIEO GlobalLinker 

Always treat other Users with courtesy and respect when posting messages, commenting or replying to the discussions, queries, articles, invitations or messages. You will not disrespect or insult any User or Company due to their origins, religion, caste, race etc. and not use abusive language, expletives and words. Please avoid shouting (using all capital letters) in discussion forums or any negative form of communication on GlobalLinker. 

View FIEO GlobalLinker’s list of Non-acceptable actions (not exhaustive).


Further DigiVation, FIEO GlobalLinker, its partners, affiliates abide by the Sexual Harassment of Women at Workplace (Prevention, Prohibition & Redressal) Act, 2013 ("POSH Act"). You too are expected to abide by the POSH Act.

FIEO GlobalLinker reserves the right to terminate the Accounts of Members at its sole discretion and without prior notice, in case of copyright infringement or in case found guilty of abuse by such Member (actual or alleged) or in case of violation of any of the provisions governing FIEO GlobalLinker.  


3.8 Use of Software and Applications

All applications, use of software are governed by the Terms of this or each Agreement.

If you use or receive software or download applications from FIEO GlobalLinker as part of the Services (“Software”), it is governed either by specific license for the software, if any, presented by FIEO GlobalLinker or if no license is presented, the terms of this Agreement and the TOS, if any, apply to the Software. The Software is licensed, not sold, and FIEO GlobalLinker reserves all rights to the Software not expressly granted by FIEO GlobalLinker, whether by implication, estoppel, or otherwise. 

In addition to the other restrictions in this Agreement, you may not circumvent or bypass any technological protection measures in or relating to the Software or disassemble, decompile, or reverse engineer any Software that is included in or accessible through the Services.


3.9 Linking, Copying to FIEO GlobalLinker

No Linking, Framing, Mirroring, Scraping, Data-Mining or Postings

Links to FIEO GlobalLinker without the express written permission of FIEO GlobalLinker are strictly prohibited. To request permission to link to FIEO GlobalLinker, please send an email to 

FIEO GlobalLinker may in its discretion cancel and revoke any permission it may give to a link to FIEO GlobalLinker at any time and without any notice or liability. The framing, mirroring, scraping or data-mining of FIEO GlobalLinker or posting any of its content in any form and by any means in violation of terms hereof is strictly prohibited.


4 FIEO GlobalLinker Offerings & Responsibility


4.1 Ownership & Copyrights of FIEO GlobalLinker

FIEO GlobalLinker Services are owned or licensed by DigiVation 

The Service, any underlying technology used in connection with FIEO GlobalLinker, and all software, material, information, communications, text, graphics, links, electronic art, animations, audio, video, photos, and other data (collectively, the "Content") available within the FIEO GlobalLinker are provided by FIEO GlobalLinker or DigiVation or third-party providers and are the copyrighted works of FIEO GlobalLinker and/or such third parties. Content is owned or licensed by DigiVation and/or third parties and is protected under copyright, trademark, and other proprietary and intellectual property right laws. 

FIEO GlobalLinker grants you a limited right/license that is non-exclusive, revocable, non-sublicenseable and nontransferable, to access, privately display, and use the Content, including any and all Content provided to you, for your personal use only provided that you agree to and comply fully with this Agreement. Except as set forth, you may not copy, reproduce, publish, distribute, modify, translate into any other language, create derivative works of, reverse engineer any part of Content, or functionality or elements of the FIEO GlobalLinker or the Services, rent, lease, sell, transfer, display, broadcast, transmit, compile or collect in a database, or in any manner commercially exploit any part of the Content or the Service, in whole or in part. You may not store any significant portion of any Content or the Services owned by, or licensed to FIEO GlobalLinker in any form, whether archival files, computer-readable files, or any other medium. You also may not "mirror" any Content or the Service on any other server.


4.2 Purchases on FIEO GlobalLinker

All claims towards payments made for services and products purchased on FIEO GlobalLinker are to the Account of such provider of products and services 


4.3 Charges & Payments

For paid services, you will be bound by an additional Agreement with FIEO GlobalLinker or the Affiliate Partner through whom you have made the purchase 

Users may avail of a number of products and/or services on FIEO GlobalLinker. Some of these will be provided by Affiliate Partners ("Affiliate Services") on their sites or on microsites managed by them. Other services will be provided on FIEO GlobalLinker ("FIEO GlobalLinker Services"), where service selection and payment will be completed on FIEO GlobalLinker. 

On FIEO GlobalLinker you will find useful services & products pre-negotiated for you with discounts & special terms known as “Biz Offers”. Such products & services will be payable & may attract bilateral T&Cs between you as the user & buyer the seller of the mentioned “Biz Offers”. 

To facilitate convenience of a single payment transaction for purchases made on FIEO GlobalLinker (single products/services or multiple products or services) Users will be transferred to a ‘Biz Cart’ to review and confirm their selection. 

AAll payments are routed/ completed through FIEO GlobalLinker’s payment gateway service. You offer your consent for FIEO GlobalLinker to collect, process, facilitate and remit payments through the payment gateway to FIEO GlobalLinker and/or its Affiliate Partners and understand that the single payment is for operational convenience but the transactions may be from different and multiple service providers and you will be bound, additionally, by those terms of use of such service providers. 

All payments on FIEO GlobalLinker will be accepted in Indian Rupees only. All payments made are governed by the terms of the payment gateway. Users agree to use valid instruments issued by their banks/payment systems to complete payments. Where and when applicable, you authorize FIEO GlobalLinker to use the payment details provided, for renewal of your service as per agreed terms. 

Use of the payment facility shall not render FIEO GlobalLinker or FIEO liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services featured or offered on FIEO GlobalLinker

Use of the payment facility shall not render FIEO GlobalLinker or FIEO liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services featured or offered on FIEO GlobalLinker

If your account has been fraudently accessed and a payment is completed please contact the FIEO GlobalLinker team at All payments may not be fulfilled on FIEO GlobalLinker. 

To expedite future payments and provide ease of use of information, FIEO GlobalLinker may also store your billing information (card and address information for payments) with the provider of the service. All after services, refunds, returns will be governed by the providers of such services from where you have made the purchase.

4.4 Cancellations & Refunds

Any products or services purchased on or via FIEO GlobalLinker, will be governed by the policies where the purchase has been completed.
Affiliate Services will be governed by cancellation policies of the respective Affiliate Partner. Users are required to familiarise themselves with such cancellation and refund/return policies and will be bound by the said policies and FIEO GlobalLinker, DigiVation or FIEO will not be held responsible for the same. 


4.5 Confidential Information & Your Privacy

FIEO GlobalLinker has a firm commitment to safe guarding your privacy. Please review FIEO GlobalLinker'sPrivacy Policy. The terms of FIEO GlobalLinker's Privacy Policy are considered part of, and are hereby incorporated by reference into this Agreement.

4.6 Software Use

We use Cookies and Updates to provide you with a seamless and rich browsing experience Please view our Cookie Policy which outlines our use of cookies.

FIEO GlobalLinker and/or the third party service provider may automatically check your version of the Software, and add cookies to your browser. FIEO GlobalLinker and/or the third party service provider may also automatically download updates to the Software from time to time. You agree to accept such updates subject to these terms unless other terms accompany the updates. If so, then such other terms shall apply. FIEO GlobalLinker isn't obligated to make any updates available and doesn't guarantee that we will support the version of the system for which you licensed the Software. Such updates may not be compatible with software or services provided by third parties.


4.7 Links & Third Party Sites

We may add links to Third Parties to enhance your experience on FIEO GlobalLinker 
The Service may contain links and information from specially sourced third party providers (Affiliate Partners) of products and/or services relevant to SMEs, such information of affiliate partners may be presented or displayed on FIEO GlobalLinker and may lead to links through banners, advertisements, features and articles, other content including websites and other resources (including but not limited to micro sites and independent windows). These links are to websites that are not under the control of, reviewed, monitored, or endorsed by FIEO GlobalLinker, and as such FIEO GlobalLinker or its owners are not responsible or liable for any errors, omissions or representations or information, content, or any other materials of any linked website. Such links are provided for convenience purposes only. You agree to exercise discretion and that you are solely responsible and liable for verifying the accuracy of all information on your own before undertaking any reliance on such information as well as for any interactions you may have with such linked websites, their sponsors, owners, or other third-parties. You acknowledge and agree that FIEO GlobalLinker shall not be responsible or liable, both directly and indirectly, for any damage or loss whatsoever caused, or alleged to be caused by or in connection with the use of or reliance upon any such third party goods or services, or content, available through linked websites


4.8 FIEO GlobalLinker’s Communication with its Users and Users

Messages from FIEO GlobalLinker may not be copied or used by you other than for the reason they were meant
DigiVation and FIEO do not accept responsibility for any loss or damage arising from the use of these messages or attachments. 


4.9 Availability of FIEO GlobalLinker Services

For as long as FIEO GlobalLinker continues to offer the Services, FIEO GlobalLinker shall provide and seek to update, improve and expand the Services. As a result, we allow you to access FIEO GlobalLinker as it may exist and be available on any given day and have no other obligations, except as expressly stated in this Agreement. We may modify, replace, refuse access to, suspend or discontinue FIEO GlobalLinker, partially or entirely, or change and modify prices for all or part of the Services in our sole discretion. All of these changes shall be effective upon their posting on FIEO GlobalLinker or by direct communication to you unless otherwise noted. FIEO GlobalLinker further reserves the right to withhold, remove and or discard any Content available as part of your Account, with or without notice if deemed by FIEO GlobalLinker to be contrary to this Agreement. For avoidance of doubt, FIEO GlobalLinker has no obligation to store, maintain or provide you a copy of any Content that you or other User when using the Services may have uploaded/provided.


4.10 B2B Platform


Company has added Beta version of its B2B platform as a specific feature to enable the existing members to enhance and expand their reach with the global community.

The B2B Platform is match-making platform. Member(s) may interact with other member (s) for entering into negotiations for sale or supply of goods or services.  Each member is responsible to deliver quality, safety, genuineness, lawfulness of the products or services available for sale on the platform.  We prohibit listing of any counterfeits, unauthorized products, non-licensed replicas and any products /services without the explicit permission from the intellectual property right holder. It is clear inter-alia that all third party intellectual property rights are owned by the third party and not by the members or by FIEO GlobalLinker

FIEO GlobalLinker is not responsible for quality, durability, reliability or the ability of the members(s) to deliver the product or service mentioned. It hereby specifically disclaims any quality, durability, accuracy, reliability and all express or implied warranties including but not limited to warranties of title, merchantability, fitness for a particular purpose or performance.

FIEO GlobalLinker is not party to any of the transactions that may happen between the various member(s) or user(s) of the platform nor to any agreement for sale or supply of goods or services between members and/or users.  No representation or warranties expressed or implied or statutory is being provided to any member/user for any kind of Product or Services offered, or displayed or hosted on the Site. All such warranties, representations, conditions and undertakings are hereby excluded. Under no circumstances shall the Company be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strike, labor disputes, riots, insurrections, civil disturbances, shortage of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, order of domestic or foreign courts or tribunals or non-performance of third parties or other force majeure condition. Under no circumstances will Company be liable, direct, indirect, incidental, special, consequential or exemplary damages including but not limited to, damages for loss of profit, goodwill, use, data or other intangible losses arising out of or in connection with the use of the Services provided by Company (“Damages”) whether arising out of or in connection with or otherwise in relation to any business or other transaction conducted in relation to the Service(s).

The Member and/or User hereby indemnifies and holds FIEO GlobalLinker and Digivation harmless against any and all losses, claims, injuries and Damages that may arise out of the Member or User’s breach of this Disclaimer and/or the Agreement.  



All Members and Users are advised to be very careful while doing business with individuals, body corporates or companies from any part of the world. All are advised to exercise reasonable caution and undertake thorough due diligence on such organization and/or individual while transacting with a prospective buyer or a seller on the Site. All members or users are advised extreme caution while exercising any commercial transactions.


Neither FIEO GlobalLinker nor directors, employees, officers or agents of Digivation shall be liable to any member or user or otherwise for any illegal or fraudulent interaction or transaction with organizations and/or individuals located on or through the Site.



4.11 Content Monitoring

We do not monitor content on GlobalLinker, but will not hesitate to remove any material if it violates the letter or spirit of this Agreement GlobalLinker does not actively monitor a Member's uploaded files, Company Profiles, and other material nor does GlobalLinker exercise any editorial control over the content of any material that the Member uploads on GlobalLinker. However, GlobalLinker reserves the right to remove any and/or all of the Member's material from GlobalLinker that are in it's sole discretion, potentially illegal, a violation of trademark and/or copyright, obscene, indecent, defamatory, incites racial or ethnic hatred, violates the rights of others or otherwise violates the acceptable use policy stated below in this Agreement. Upon removal of the material, GlobalLinker may notify the Member of the removal of the materials, as well as the reason for removal. In no instance shall GlobalLinker be liable for the removal of the materials. GlobalLinker reserves the right to immediately terminate its Service to Member and cancel his/her membership for any flagrant or repeat violations of this Agreement.


4.12 Freemium Memberships


FIEO GlobalLinker operates as a Freemium solution - Free with an Optional Premium set of features. Should you choose to opt for Premium services, the following additional conditions would apply.

  1. Charges: You will be governed by a schedule of charges based on selection of a given plan or feature, if available. Features pertaining to your plan with respective entitlements will be made available when your plan is made operational.  At its discretion, FIEO GlobalLinker may make a plan operational only after receipt of proceeds of such plan related fees. In the event, a plan is made operational prior to receipt of the proceeds of such charges the same shall be applied from the first date of such plan being made operational. 

  2. Services Offered: At all times basic services, as pertained by FIEO GlobalLinker, will be available at no charges. To use entitled features, you may opt for an appropriate plan. At times, certain entitled features may be available to you for a fixed period or for limited use in the free plan. FIEO GlobalLinker, makes no commitment that a feature or service may be available as originally subscribed to. FIEO GlobalLinker may add, remove, modify features or service availability in plans without notice at any time.

  3. Cancellations: Cancellations within 15 days of subscription are eligible for a complete refund. Account cancellations or suspensions, voluntary or involuntary will not be eligible for refunds. 

  4. Refunds: You can opt for a complete refund within 15 days of operationalisation of your plan. Write to us at with your request and store information. Beyond 15 days, there is no refund applicable.

  5. Upgrades & Downgrades (mid term): Upgrades during the subscription term will be charged additionally. Your current plan subscription will be adjusted on a prorated basis against the upgrade fees. Active Add-ons subscriptions, if any, will continue independently and are not eligible for refunds. Mid term downgrades are not applicable.

  6. Non renewal of a plan: To continue smooth functioning of your store and enjoy complete access to the entitled features in your plan, you are advised to renew plans before expiry of your subscription period. Grace of upto 15 days will be provided, to renew the current subscription during which the account will continue to enjoy the subscribed plan features. Post plan expiry, i.e. on non renewal during grace period, the account will be downgraded to the free plan and lose access to the entitled features. Further, subscription post expiry period will be considered as a new purchase and there will be no reinstatement to the previous account status. 

  7. Liability and Service Impact: In the event a plan is not renewed or discontinued, including for non timely payment of subscription or renewal fees, your services may be impacted, including the use of such services by your customers or store managers using your eStore/site which would mean entitled features will either be disabled or available in limited or restricted capacity.

Please ensure timely payment and renewal to avoid any inconvenience or loss to yourself, your customers and to your business. Any grace period or concessions may be offered solely at the discretion of FIEO GlobalLinker and should not be assumed to apply.

You also agree to forfeit any claims or such to hold FIEO GlobalLinker, DigiVation, its partners, affiliates, employees or agents to any loss, damage caused or claimed (financial or otherwise).



5 FIEO GlobalLinker’s Indemnity, Warranty and Liability


5.1 Indemnification to Liability

You will indemnify FIEO GlobalLinker and those associated with it against any losses incurred by you or your Company and for any damages due to performance failures FIEO GlobalLinker employs and will, in future, introduce means to ensure Companies registered on FIEO GlobalLinker are genuine. You are adviced to use caution and perform your own validation before entering into transactions with such companies. FIEO GlobalLinker assumes no liability or damages for any losses (in any manner) faced by you while dealing with a Company and its Company Users (including Verified Companies) on FIEO GlobalLinker. In no event will FIEO GlobalLinker, its owners, employees, contractors, subcontractors, suppliers, agents, Affiliate Partners, subsidiaries, successors or assigns be liable to any party for any direct, indirect, consequential, incidental, special or other indirect Content or other materials provided or available hereunder (including without limitation, cost of cover), arising out of or in connection with this Agreement or any Services, Content or other materials provided or available hereunder, even if such party was expressly advised of the possibility of such damages, and regardless of whether such damages arose in contract, tort (including negligence), strict liability or other legal basis.

Indemnification against losses to your Company

You and/or your Company will indemnify FIEO GlobalLinker, its partners, Affiliate Partners, agents and employees if your Company suffers losses, action, lawsuits, claim arising from actions of any User associated with your Company either with another User or Company on FIEO GlobalLinker


5.2 Disclaimer of Warranty and Limitations of Liability

No warranties are provided for facilities, features services and products etc. availed of by you on FIEO GlobalLinker FIEO GlobalLinker and its associated Services are provided on an "as is," "with all faults" and "as available" basis without representations or warranties of any kind, either express or implied, including, but not limited to, accuracy, timeliness of information available from the Services, implied warranties of merchantability, fitness for a particular purpose or audience, and non-infringement, communication with Users and Users by FIEO GlobalLinker. In no event will FIEO GlobalLinker, FIEO, or FIEO or DigiVation or its promoter(s) or partner(s) or directors, officers, employees, affiliates, or agents be liable to you or any third party for any incidental, indirect, special, or consequential damages (even if you were advised of the possibility of such damages), arising out of your use of or inability to access FIEO GlobalLinker or use the Service(s), including without limitation, loss of revenue or anticipated profits, loss of goodwill, lost business, lost data, computer failure or malfunction, or any and all other damages or losses that result from mistakes, omissions, interruptions, deletions of files, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not limited to acts of god, communications failure, theft, destruction, or unauthorized access to FIEO GlobalLinker's records, programs, or services. If you are dissatisfied with any portion of FIEO GlobalLinker other Service(s), or with any of the terms of this Agreement, your sole and exclusive remedy is to discontinue using the Service or close your Account. It is further clarified that in jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, FIEO GlobalLinker's total liability shall not in any event exceed the registration/listing fees paid by the User for registering/signing up with FIEO GlobalLinker or availing the Service(s).


5.3 Limitation of Service

FIEO GlobalLinker is initially created for use by SME Companies and their employees (users) in India and if you are based outside India you are responsible to ensure the services you avail of are permitted by regulations in your country


5.4 Indemnity

You will indemnify FIEO GlobalLinker and all associated entities from results or effects of your use of the service You shall indemnify, hold harmless and defend at your own expense, FIEO GlobalLinker, GlobalLinker, FIEO and DigiVation, its promoters, partners, affiliates, officers, directors, employees, users, contractors, agents, suppliers, and representatives against any claim, suit, actions, demands, liabilities, expenses, including without limitation, reasonable attorney's fees, or any proceeding brought against FIEO GlobalLinker, FIEO, DigiVation which arises out of, relates to or results from use of any Content, whether or not such use is authorised by or violates this Agreement or applicable law; or is related to your violation of the provisions governing FIEO GlobalLinker, or of any claim of defamation, invasion of privacy, right of publicity, infringement of intellectual property or other proprietary rights relating to your use of the Service.


5.5 Downtime, Services disruptions and backup

We will strive to keep a high uptime and availability for FIEO GlobalLinker and you are additionally advised to take precautions We strive to keep FIEO GlobalLinker up and running; however, all online services suffer occasional disruptions and outages, and FIEO GlobalLinker will not be liable for any disruption or loss you may suffer as a result. Further, FIEO GlobalLinker shall not be liable for any downtime, disruptions and outages of the linked websites or website of third party Affiliate Partner or other service providers. You should regularly back up the content that you store in the Account. Having a regular backup plan and following it can help you prevent loss of your content.


5.6 No Injunctive Relief

You waive your rights to try to stop FIEO GlobalLinker, but we don’t waive our rights to seek legal intervention to stop your actions. In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Services, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Services or any content or other material used or displayed through the Services.


6 Termination & Involuntary Closure


6.1 Mutual rights of termination

You and FIEO GlobalLinker both have the right to terminate this Agreement You may terminate this Agreement, for any or no reason, at any time, with notice to FIEO GlobalLinker. This notice will be effective upon FIEO GlobalLinker duly receiving your notice. FIEO GlobalLinker may terminate this Agreement for any reason or no reason, at any time, with or without notice. This cancellation shall be effective immediately or as may be specified in the notice. For avoidance of doubt, only FIEO GlobalLinker or any third party paying for the Services or your Admin may terminate your access to any Services. Termination of your FIEO GlobalLinker Account includes disabling your access to FIEO GlobalLinker and may also bar you from any future use of FIEO GlobalLinker.


You may request to delete your account in two ways:

1. Via your Settings>Close Account.

2. An email at via your registered email ID.


You must ensure that you have cleared all your commitments and dues. 


Once you apply for a request your personal information is suitably deleted from FIEO GlobalLinker, except to comply with statutory and legal requirements. If any content is shared on the platform, these are retained. Only your identifiable information is deleted. In case you request complete deletion of your data, please send us a verifiable request at


Store Owners in addition, must also close all open orders and ensure there are no pending orders. You also need to provide an explicit consent that the store is free of any liabilities.

Any communication directed toward you will be routed to your latest communication address with us.



6.2 Involuntary Termination

Conditions due to which Accounts on FIEO GlobalLinker may be terminated Without prejudice to the other remedies available to FIEO GlobalLinker under this Agreement, the TOS or under applicable law, FIEO GlobalLinker may immediately temporarily/indefinitely restrict, suspend or terminate the Account of any User and/or refuse to provide the User with access to FIEO GlobalLinker who abuses or misuses the Services or FIEO GlobalLinker is unable to verify or authenticate any information provided by the User. In case of request for multiple Accounts in the same name the first Account registered/signed up with FIEO GlobalLinker may be created/retained. 

In case of request for multiple Accounts in the same name the first Account registered/signed up with FIEO GlobalLinker may be created/retained. 

Death & Insolvency
On death of a User, closure of a Company or insolvency of a User/Company, the respective Account will be closed/terminated/transferred, on FIEO GlobalLinker’s discretion and/or availability of appropriate evidence of such occurrence/event. 


6.3 Effect of Termination

You will lose access to all services when an Account is terminated

Upon the termination of your FIEO GlobalLinker Account, you lose access to all Services offered on FIEO GlobalLinker. In addition, FIEO GlobalLinker may block access to the Service from an IP address or range of IP addresses associated with those of the terminated User. The terms of this Agreement shall survive any termination.


7 Laws, Disputes & Arbitration


7.1 Compliance with Laws

You must comply with all applicable laws You agree to comply with all applicable laws, rules, and regulations in connection with your activities under this Agreement, including and without limitation the applicable regulations under the Foreign Trade Policy of India, as amended to assure that the Content is not exported in violation of Indian laws.


7.2 Governing Law

Any legal dispute shall be subject to the exclusive jurisdiction of Mumbai courts This Agreement shall be governed by and construed in accordance with the laws of India. Any claim, cause of action or dispute (“claim”) arising out of or related to this Agreement shall be determined by the competent courts at Mumbai only.


7.3 Severability

Any unenforceable terms will not disallow the others from being enforced and terms may be replaced


7.4 Co-operation with Law

FIEO GlobalLinker will cooperate with applicable laws and authorities as required FIEO GlobalLinker will cooperate with any and all appropriate legal authorities in investigating claims of illegal activity, including, but not limited to illegal transfer or use of copyrighted material or other illegal activity. FIEO GlobalLinker reserves the right to monitor or view material uploaded by Users on FIEO GlobalLinker at any time for the purpose of ensuring compliance with this Agreement.


8 Miscellaneous


8.1 Use of FIEO GlobalLinker Services

You agree to use the Services using your own discretion and judgment You expressly agree that use of the Services is solely at your risk and consequences. To the extent FIEO GlobalLinker acts only as a forum wherein the third party service providers (including but not limited to Affiliate Partners) offer their services, it shall not have any liability whatsoever for any aspect of the standards of services provided by the service providers. In no circumstances shall FIEO GlobalLinker be liable for the services provided by any third party service provider.


8.2 No Professional Advice

We do not promote any content by other Users. You must aim to seek professional advice at all times. Content available on FIEO GlobalLinker, including, without limitation, reviews, opinions, directions, guides are not a substitute for any type of professional advice, including, without limitation, financial or legal advice. Always seek the advice of an appropriate professional/expert opinion and never disregard professional advice or delay in seeking it because of the Content. FIEO GlobalLinker does not certify or endorse the Content on its webpage/portal, including without limitation any opinion, recommendation, advice, or any other information contained in the Content.


8.3 Interpretation of the Agreement

All documents together form the entire Agreement This Agreement (together with the Privacy Policy, TOS and other additional policies/terms/conditions on FIEO GlobalLinker, if any and to the extent applicable) constitutes the entire agreement between you and FIEO GlobalLinker for your use of the Services. It supersedes any prior agreements/arrangement/understanding (whether written or oral) between you and FIEO GlobalLinker regarding your use of the Services.


8.4 Your Relationship with FIEO GlobalLinker

Clarifying the nature of relationship you will have with FIEO GlobalLinker None of the provisions of this Agreement, terms and conditions, notices or the right to use FIEO GlobalLinker by the User contained herein or any other section or pages of FIEO GlobalLinker and/or the linked websites or pages, shall be deemed to constitute a partnership, joint venture, employee-employer or franchiser-franchisee between the User and FIEO GlobalLinker and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using FIEO GlobalLinker, the User authorizes FIEO GlobalLinker and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have duly appointed and authorised FIEO GlobalLinker and its agents as their agent for this purpose.


8.5 Headings

The headings, sub-headings and captions are provided only for convenience


8.6 Interpretation of Number and Genders

How terms in this Agreement may be interpreted The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.


8.7 Assignment

How we may assign this Agreement to another person/entity FIEO GlobalLinker shall have the right to assign this Agreement (including all of its rights, titles, benefits, interests, and obligations and duties in this Agreement and in any Agreement relating to Services to any person or entity. The User may not assign, in whole or part, this Agreement to any person or entity.


8.8 Changes to the Terms of Use/User Agreement

Our terms will be updated on a regular basis and we may notify you of such changes FIEO GlobalLinker reserves the right, at its sole discretion, to update, add, remove, change, modify, revise the terms of this Agreement from time to time without prior notice on an as-needed basis by placing an update of this Agreement online at FIEO GlobalLinker at this location or at any other designated location at FIEO GlobalLinker. Revisions/changes to this Agreement will be effective when posted on FIEO GlobalLinker and we may notify you of these revisions, however, you shall be responsible for regularly reviewing the terms of this Agreement. By using FIEO GlobalLinker after any revision of the terms of this Agreement, you agree to be bound by such changes/revisions. This Agreement creates a binding legal Agreement, so please read the same carefully. If you do not agree to these changes/revisions, you must immediately discontinue using FIEO GlobalLinker.


9 Notices


9.1 Notices to FIEO GlobalLinker

We will only accept notices sent by you in writing

All notices or demands to or upon FIEO GlobalLinker shall be effective only if made in writing and sent to DigiVation Digital Solutions Pvt. Ltd., 308, Ascot Centre, 3rd Floor, Sahar Airport Road, Andheri East, Mumbai – 400 099, India. All written communication shall be made in English only. All notices or demands sent under this Agreement shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the address mentioned herein above.


9.2 Notices to You/Users

All notices or demands to or upon a User(s) shall be sent to the last-known correspondence, fax or email address provided by such User(s) to FIEO GlobalLinker, or by posting such notice or demand on an area of the FIEO GlobalLinker that is publicly accessible without a charge.

10 Contact FIEO GlobalLinker

FIEO GlobalLinker aims at providing a smooth and great experience. Thus if you face any grievances, violations, infringements, please connect with us.

Our final, only and exclusive action will be removal of the said material or termination of the Account, in case of severe offences, as we deem fit. You should support your claim by providing necessary proofs for any action.


10.1 Grievances


Where you may address any grievances For any grievances please connect with our team


10.2 Infringements & Violations

Connect with us if your material has been infringed or violated

Copyright infringements, intellectual property violations are not tolerated and are unacceptable. Please contact us at for any issues


10.3 Registered Address

Where you may write to us

We can be reached at:

DigiVation Digital Solutions Pvt. Ltd.,

308, Ascot Centre, 3rd Floor,

Sahar Airport Road

Andheri East, Mumbai – 400 099,



11 Non-acceptable Actions on FIEO GlobalLinker


You may not use FIEO GlobalLinker for unlawful and abusive purposes. Incidents and uses that may cause your Account with FIEO GlobalLinker to be terminated include, but are not limited to:


  • Use of FIEO GlobalLinker and/or the Services in any manner prohibited (both express and implied) by this Agreement and/or the relevant TOS.
  • Uploading or transmission of any data or material that contains trojans, worms, viruses or any code of a destructive or spying nature, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware or host or network.
  • Removing any proprietary notices or label on any Content, or using the Service in conjunction with any device or service designed to circumvent technological measures employed to control access to, or the rights in, any Content or other work protected under copyright laws.
  • Uploading or transmission of any file or content that harm minors in any way, including any form of child pornography.
  • Uploading or transmission of any file or content that spreads messages of terror or depicts torture or death-images.
  • Uploading or transmission of files intended to threaten or harass any individual or organization.
  • Using the Service for any purpose other than which it is intended.
  • Using the Service for submission, generation or inclusion of unsolicited bulk email or other forms of email abuse (i.e. SPAM).
  • Using the Service for advertising, trading of goods or services, or other commercial use except as permitted by FIEO GlobalLinker.
  • Attempting to impersonate any person or Company, using forged headers or other identifying information in a defamatory way.
  • Uploading any programs that may cause a disruption to the Service or FIEO GlobalLinker.
  • Any action that violates the laws of applicable local, state, federal or international governmental bodies.
  • Sharing the Account with anyone or re-selling the Service without express written permission from FIEO GlobalLinker.
  • Use of FIEO GlobalLinker and/or Services and/or linked websites in any manner that, could damage, disable, overburden or impair it or interfere with any other Users or party's or use and/or enjoyment of the FIEO GlobalLinker and/or Services and/or linked websites.
  • Obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through FIEO GlobalLinker.
  • Using FIEO GlobalLinker by companies directly or indirectly competing with FIEO GlobalLinker and its partners for the purpose of learning and understanding FIEO GlobalLinker with intent to produce same or similar solutions and outputs is also not permitted


Your Company Network on FIEO GlobalLinker comprises of employees of your Company who have signed up for FIEO GlobalLinker and joined your Company Account 


FIEO GlobalLinker creates a network of Companies with Members associated with it. Company Admin signing up and creating Company Profile agree to provide a true representation of the Company and that the Company is a valid and registered association formed to carry on a legal/legally recognized business. By joining or creating or registering a Company Account on FIEO GlobalLinker, you confirm that you are truly part of the said Company.  All members must use the Company network and its features/tools to communicate only for official/work related activities, using appropriate language to communicate with every member within their Company Network and outside their Company Network. Every member is also responsible for all actions performed on behalf of the Company in connection with communications with other Companies and Members. The company admin reserves the right to 'remove' any member who does not adhere to the above and/or is not a part of the company and has joined the company network. 


Company Admin (see definition in 2.4 below) should create a unique Company Account, and avoid creation of duplicate Company Accounts.