1. FIEO GlobalLinker Privacy Policy

Updated on: September 1, 2023

FIEO GlobalLinker’s Privacy Policy governs the collection, use and protection of your Personal Information, Sensitive Personal Information, and Transactional Data, collectively referred to as “Personal Data” by FIEO GlobalLinker, which is controlled by DigiVation Digital Solutions Private Limited (‘DigiVation’). All terms used but not defined herein, shall have the meaning assigned to the same in the Terms of Use of FIEO GlobalLinker available at https://fieo.globallinker.com/termsofuse.php. Our Privacy Policy allows you to determine the nature and extent of information you provide to us and control its use. By using or visiting FIEO GlobalLinker as a Member or User, you consent to the processing of your Personal Data as provided in the provisions under this Privacy Policy.

FIEO GlobalLinker’s Promise on your Privacy

FIEO GlobalLinker is committed to protecting your privacy and ensuring that you retain your privacy while availing of the Services available on FIEO GlobalLinker. We have thus adopted the following policy in relation to any Personal Data, which may be collected through FIEO GlobalLinker.

GlobalLinker respects your privacy. We encourage you to view and be familiar with our Privacy Policy which details:

1. The information we collect about you

2. How this information is used, and

3. Your information choices

GlobalLinker respects your Privacy:

We do not sell or rent our Members’ Personal Data to third parties.

In addition, we also take precautions to ensure the safety of the information we collect; For example, we store and transmit important sensitive information (e.g. passwords used for authentication) in encrypted forms only.

Information We Collect About You

Personal Information

FIEO GlobalLinker collects Personal Data which enhances your experience with us, which ranges from identifiable information and linkable Personal Data and other Transactional Data.

In order to process the delivery and fulfil contractual obligations of FIEO GlobalLinker Services to you as a Member or as a User as agreed upon in the Terms of Use, we collect the following Personal Data about you: full legal name, email address, mobile number, company name, and job title or designation. These Personal Data are collected upon creation of your Account or as shared by Members of your Company and/or partners to facilitate FIEO GlobalLinker’s group sign-up activities to become FIEO GlobalLinker Member and create your profile. We may also collect other Personal Data or any information about you, your firm, your products and services and your colleagues as may be requested while you visit FIEO GlobalLinker or from alternate and public domain sources. Additional information about you, your company, your business, contact information, if included in your profile at your sole discretion, could enrich your experience with us.

When you link your Facebook or Google account or any other third-party account services to FIEO GlobalLinker, we get access to basic information, including but not restricted to your name and email address, from these accounts in order to create your account on FIEO GlobalLinker. In addition, as you permit FIEO GlobalLinker, we may also access contact information like of your friends and contacts from these accounts to enrich your networking experience on FIEO GlobalLinker.

The information that we receive from these services may also depend on your settings and their privacy policies too. Hence, we advise you to check those details too.

Device and Log Information

FIEO GlobalLinker collects or determines device and log information for trend analysis to improve your overall experience with us and our Services. When you view and interact with FIEO GlobalLinker pages, features, and functionality, including FIEO GlobalLinker mobile applications, features and platform technology, we also collect your internet protocol address, browser type, operating system, mobile carrier, and your internet service provider, and receive the addresses of sites from which you arrive or leave FIEO GlobalLinker, or sites that have embedded FIEO GlobalLinker.

Cookies

Through cookies, we customise your experience, and serve content, offers, features, information, messages, advertisements, on and off FIEO GlobalLinker, when you participate in initiatives offered by FIEO GlobalLinker or by third parties on FIEO GlobalLinker including surveys, polls or other third-party research undertaken with your consent. By visiting and/or using FIEO GlobalLinker you agree to our placing cookies and such technologies on your browser in accordance with our Cookie Policy. For more information on cookies, please refer to the FIEO GlobalLinker Cookie Policy.

Linking Third Party Sites and Information Sync with FIEO GlobalLinker

You may choose to import or sync your information, link information or your Account onto FIEO GlobalLinker, as it would help enhance your experience on FIEO GlobalLinker. In addition, you may also link third party sites, applications with FIEO GlobalLinker. You will be required to provide information not related to FIEO GlobalLinker.

We may disclose information, as required to fulfil contractual obligations, with FIEO and Affiliate Partners to help them offer you privileges and their services in the most appropriate manner.

In order to fulfil your requests for services that require payments, we may share your payment information with our payment processors or payment gateway partners and other fulfilment agencies.

In case you decline such a request, you will be requested to input such details every time you need to connect with such third-party sites for transacting.

Advertising and Web Beacons

We may serve our own ads and may also allow third party advertisements and/or messages on FIEO GlobalLinker to Members and Visitors. We may also include a file, called a Web Beacon, for research and analysis of your site usage behaviour.

How this information is used

We use Personal Data you provide in order to:

a. display your profile to prospective and existing FIEO GlobalLinker Members, through searches within and outside FIEO GlobalLinker including in the form of your eBiz card, profile and in other forms to identify content and other inputs posted by you as a part of content contributed or other activities performed by you on FIEO GlobalLinker;

b. authenticate, administer your Account with us and to assist, support, orient, coach and to tailor or customise your experience on FIEO GlobalLinker through the presentation of, including but not limited to, contextually relevant content, offers, messages, advertisements, and other corporate communications;

c. provide you Services and/or promotional communications through email, SMS, calls to your number (landline and/or mobile) and other forms of communication including but not limited to notices on FIEO GlobalLinker and based on your message preferences either directly or through FIEO's authorised representatives and/or our Affiliate Partners;

d. connect you to other FIEO GlobalLinker and community Members to provide greater opportunities for you to grow the business of your Company;

e. perform actions initiated by you and perform actions which will help you grow your business on FIEO GlobalLinker;

f. conduct data analysis, surveys, polls, and other forms of business intelligence activities and deliverables;

g. provide important communications and notices;

h. resolve queries and other communications through our helpdesk;

i. comply with legal obligations;

j. disclose relevant information with partner and/or third-party websites;

communicate with other Members or Users on FIEO GlobalLinker which may include, but is not limited to, messages, shares, comments with linked and unlinked Members, or outside FIEO GlobalLinker.

improve products and services and joint communication of Federation of Indian Export Organisations;

analyse data and to contact you in connection with product and service offerings of Federation of Indian Export Organisations.

All such content shared will be shared by you via FIEO GlobalLinker features and functions or with each other. Such content may be available for others to view unless specified and you are advised to exercise caution before posting content which you may deem to be confidential or violate your or any other Member rights.

Please note that we do not sell, rent, or otherwise provide Personal Data to third parties without your consent unless it is necessary to carry out your instructions such as processing your payment information or to add efficiencies and economies to our systems and operating processes.

Your Information Choices

You may:

a. Review, enhance or edit your Personal Data through your settings and your personal profile page.

b. Control the messages you receive from FIEO GlobalLinker and other Members within and outside of your network on FIEO GlobalLinker.

c. Change your profile and manage your network on FIEO GlobalLinker to control visibility and accessibility through FIEO GlobalLinker.

d. Control whether FIEO GlobalLinker uses your name and profile photo in social ads.

e. Close/Delete your FIEO GlobalLinker Account.

Your Obligations to other Members

Misuse and unlawful use of Member or User Information

While using the Services offered on FIEO GlobalLinker you are also obligated to respect the privacy of Personal Data of other Members or Users of FIEO GlobalLinker and not misuse the access you have through search, networking facilities and other means available on FIEO GlobalLinker. You must also endeavour to maintain confidentiality of other Member’s Personal Data and transactions if the same are shared with you.

In case of any abuse or alleged abuse of the privacy of other Members or Users, FIEO GlobalLinker through its platform owner, DigiVation, reserves the right, at its sole discretion, to take appropriate action against you in accordance with the terms of the Terms of Use.

Important information

Your Consent

You consent that the information you provide us on FIEO GlobalLinker, about yourself or your business, is true, ‘authorised’ and voluntary on your part.

From time to time, we may add or enhance services available on FIEO GlobalLinker. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making FIEO GlobalLinker better and easier to use.

Company Administration Responsibilities

The Company Administrator (“Company Admin”) of your Company will be provided additional controls to monitor Company Information and activities and that of its Members. Your Company Admin may be acquainted with additional information regarding your use of Company related modules and functions on FIEO GlobalLinker.

In addition, the Company Admin will be able to allow, deny usage of functions and activities and also assign authority to the Members of the Company.

Modifications to FIEO GlobalLinker Privacy Policy

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

Notice of all changes that materially affect ways in which your Personal Data may be used or shared will be posted in updates to our Privacy Policy. These changes will be enforced once posted in the FIEO GlobalLinker Privacy Policy.

If you do not agree to the revised terms you may close your Account on FIEO GlobalLinker.

Information and Data Security

Personal Data you provide will be secured in accordance with industry standards and technology. Since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to FIEO GlobalLinker. There is no guarantee that information may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. You are responsible for exercising caution while selecting and managing your FIEO GlobalLinker sign in/access credentials, including the single sign-on access, maintaining the secrecy of your unique password and Account Information, and for controlling access to your email communications at all times.

Third Party Links and Redirections

FIEO GlobalLinker contains links from and to other websites. Please note that when you click on one of these links, you may be entering another website for which FIEO GlobalLinker has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your FIEO GlobalLinker membership account information. Please be very careful, responsible, and alert with this information, especially whenever you are online.

Closing your FIEO GlobalLinker Account/Deletion of Personal Information

You may request to delete your account in two ways:

1. Via your Settings>Close Account

2. An email at info@fieo.globallinker.com via your registered email ID

You must ensure that you have cleared all your commitments and dues.

Once you apply for a request your Personal Information is suitably deleted from FIEO GlobalLinker, except to comply with statutory and legal requirements. If any content is shared on the platform, these are retained. Only your identifiable information is deleted. In case you request complete deletion of your data, please send us a verifiable request at info@fieo.globallinker.com.

Store Owners in addition, must also close all open orders and ensure there are no pending orders. You also need to provide an explicit consent that the store is free of any liabilities.

Any communication directed toward you will be routed to your latest communication address with us.

Legal Obligations and Compliance

We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect FIEO GlobalLinker's or any or all of its affiliates, associates, employees, directors or officer’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defences or objections that we may have to a third party, including a government’s request, to disclose your information.

2. FIEO GlobalLinker Cookie Policy

Updated on: September 1, 2023

Introduction

FIEO GlobalLinker aims to provide you with an experience that is contextually relevant and useful. Cookies help us provide you with a customised experience on the desktop, mobile or native clients. Cookies, however, do not store any Personal Information, Sensitive Personal Information or any information that can identify you (collectively referred to as “Personal Data.”)

By continuing to use FIEO GlobalLinker website https://fieo.globallinker.com/ (the “Site”) you agree that we can store and place cookies on your computer and mobile devices to improve your online experience.

This Cookie Policy provides you with clear and pertinent information about the cookies we use and the purposes for using those cookies. We request to read this Cookie Policy for more details about the cookies that are placed when you are using this Site.

This Cookie Policy is in conjunction with FIEO GlobalLinker’s Privacy Policy, which governs the collection and use of Personal Data and Cookies through this Site. We do not have cookies that store any Personal Data in clear text form. Cookies shall not store passwords, even in encrypted forms.

By continuing to use our service, you agree to FIEO GlobalLinker’s cookie policy, as outlined in the sections below.

What are cookies?

Cookies are small text files that are placed on your device by a Site. A cookie contains certain data related to your FIEO GlobalLinker experience which helps us function optimally and communicate with your browser to provide you with a seamless experience. These files may contain a unique identifier created by Site and other data about your visit.

However, please be assured that:

Cookies will NOT store any personally identifiable data (like email, phone number, etc.), AND

Cookies do not collect any data stored on your hard drive or computer.

To find out more about cookies, visit:

https://wikis.ec.europa.eu/display/WEBGUIDE/04.+Cookies+and+similar+technologies

What kinds of cookies does FIEO GlobalLinker use?

FIEO GlobalLinker uses cookies when you arrive on Site and while you use the Site.

Following Cookies are used on the Site:

Session cookies: While you use FIEO GlobalLinker, session cookies carry information across pages and various modules, thus helping you use the features of FIEO GlobalLinker accurately. When you leave FIEO GlobalLinker or close your browser, these cookies are deleted automatically.

Persistent cookies: These Cookies carry information which allows us to recognise you, remember your preferences when you visit Site. This is done so that you don’t have to re-enter the information every time. These cookies are stored permanently in your hard drive.

The ‘Remember Username’ option on the sign in page is the only persistent cookie we use

How do we use them?

We use cookies and other technologies, namely, Web Beacons, Flash Cookies which allow us to recognize you, customise your experience, and serve content, offers, features, information, messages, advertisements etc., on and off FIEO GlobalLinker. We will also place cookies when you participate in initiatives like surveys, polls or other party research offered by FIEO GlobalLinker on third party sites with your consent.

FIEO GlobalLinker may use cookies for validation and help in understanding user behaviour by data collection of navigational data

FIEO GlobalLinker will not collect any personally identifiable data (like Name, email, etc.) using Cookies

Any cookie will not store any personally identifiable data (like Name, email, etc.) in clear text.

Cookies will never store passwords, even in encrypted forms; every session should be authenticated by inputting a valid password by user;

Session Cookies will have time-bound expiration and will automatically expire when a session is closed.

The only “Persistent cookie” exception to this rule is the “remember me” function which will store only the User Id after encryption.

Use of Third-Party cookies on FIEO GlobalLinker

FIEO GlobalLinker is also working with other reputable companies and partners (Third parties) to enrich our customer experience. Such parties may also use cookies to collect analytical data on the performance of the platform and interface to deliver the best possible experience.

In addition, FIEO GlobalLinker ties up with reputed and trusted affiliates and partners, who provide their services via FIEO GlobalLinker. When users are transferred to our partner’s site, they are controlled by such policies of our partners. While our partners have defined Cookie policy defined along similar lines, you are advised to visit our partner’s site for their actual policy statements.

Web Beacons

FIEO GlobalLinker may also use “Web Beacons” or similar technologies on our Site to enable us to know whether you have visited a web page or received a message. In general, Web Beacon is a transparent graphic image of size 1 pixel x 1 pixel, which is placed on a webpage or in an email. This enables us to know the behaviour of the user visiting the webpage or viewing the email. This is often used in combination with cookies.

Web Beacons do not provide an option to decline. However, FIEO GlobalLinker collects only anonymous and / or aggregate information about users. This technology helps us in measuring effectiveness of our online content, features, advertisements, and other communications. They may also enable us to relate your viewing or receipt of a web page or message to other information about you, including your Personal Data.

How can you manage cookies?

You can change your Cookie settings by opting out of all Cookies. You may block cookies by changing the settings on your browser. Please note that if you choose not to permit cookies, some areas of the Site may not function properly or be inaccessible. Unless you have adjusted your browser settings so that it refuses cookies, we will drop cookies as soon as you visit the Site. Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to sign in or use the interactive features of our Site that depend on Cookies.

Please note that once you have given us your consent to the use of cookies, we shall drop a cookie on your computer or device to remember this for the next time. This consent will expire periodically and in all cases within 365 days. If you wish to withdraw your consent at any time, you will need to delete all the cookies using your internet browser settings. Information about the procedure to follow in order to manage Cookies can be found at:

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Safari: https://support.apple.com/en-us/HT201265

Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Edge: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

For other browsers, please consult the documentation that your browser manufacturer provides.

To opt-out of participating in Google Analytics data, follow the instructions here: https://tools.google.com/dlpage/gaoptout

Contact Us

For any questions and concerns on the Privacy and Cookie Policy, you may contact info@fieo.globallinker.com