Customer Services & Relations (29)
135 week ago, 8 min read
167 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
211 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
214 week ago, 7 min read
233 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
241 week ago, 6 min read
272 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
275 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
276 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.