Knowledge

Geet Jalota 

26 Jul 2019, 7 min read

Customer Services & Relations

Customer-centricity: The bedrock of successful...

A great product or service becomes even more worthwhile when customer care personnel are able to communicate this effectively.

Geet Jalota 

19 Jul 2019, 6 min read

Customer Services & Relations

Win them with your product, keep them with your...

The main ingredient of creating a sustainable business is customer satisfaction and some big companies have truly mastered the art.

RAMANA REDDICHARLA 

3 Jul 2019, 7 min read

Customer Services & Relations

Customer Service: How important is it for a startup?

Find out the benefits of stellar customer service when you are starting out in your business journey.

GlobalLinker Staff 

21 Jun 2019, 5 min read

Customer Services & Relations

8 steps to create a survey customers will want to take

An effective customer survey helps in bringing the expectations of the customers and organisations at same platform, hence it is equally important to design such surveys with set rules. Find out how to master a customer survey.

• 2 Comments

Ankit Bhardwaj 

21 Jun 2019, 5 min read

Customer Services & Relations

Get inside the mind of your customers: 6 advantages of...

In this article you will learn why customer satisfaction survey is a must for businesses.

GlobalLinker Staff 

19 Jun 2019, 5 min read

Customer Services & Relations

4 unconventional ways to measure customer satisfaction

Learn the various ways in which you can measure customer satisfaction for your business.

• 2 Comments

Gloria Concepcion Moralidad 

26 Nov 2018, 3 min read

Customer Services & Relations

4 ways to improve customer loyalty

Gloria Moralidad shares four practical tips to help improve your relationship with your customers.

• 1 Comment

Globe myBusiness 

22 Sep 2018, 3 min read

Customer Services & Relations

How to build customer loyalty

Loyal customers are more valuable than new ones for a number of reasons. Here are tips to build customer loyalty.

• 5 Comments

GlobalLinker Staff 

11 Sep 2018, 1 min read

Customer Services & Relations

Customer Relationship Management (CRM) - Business...

Learn how 'Customer Relationship Management' can enable positive experiences for your customers.

• 3 Comments