Business Website Launch Kit

What will happen after I make the purchase?

1. You will receive a confirmation email about your purchase


2. A project manager will be assigned to your project.


3. The project manager will initiate contact and arrange an Introduction cum Information Requirement session with you.


4. During the Introduction cum Information Requirement session, the project manager will explain the online store setup process and provide details on the information required from you.


5. Once you've provided the necessary information, the project manager will proceed with setting up your online store.


6. Upon completion of the online store setup, the project manager will present the online store to you for review.


7. Any suggested changes by you will be implemented on the online store.


8. A handover cum training session will be scheduled with you.


9. The project will be handed over to you, and training on basic store management will be provided.

How long will it take for my e-store to be made active after the purchase?
The timeline for setting up your online store is contingent on the expeditious provision of the requisite information to our project management team. Typically, it takes approximately 15 business days, from the day of receiving your responses,  to complete the comprehensive setup of an online store.

I already have a website, can I still create one with Globallinker?
Yes, creating an e-commerce store is easy and beneficial for every business. The features you need, such as logistics, payment gateway integration, and linking to the IBP (Indian Business Portal), can be managed with a one-stop solution from GlobalLinker. Additionally, you don't need to worry about transferring the content from your existing site to our e-store. We'll be there with you at every step to ensure a smooth transition. 

What is the refund policy?
We offer a 5-day refund policy for all services purchased. If you have changed your mind for any reason, you may request a refund within 5 days of purchase. To request a refund, please contact us at info@linker.store.com.

Please note: Refunds will not be issued for services that have already been rendered.
We want to ensure that you are happy with your purchase, so please do not hesitate to contact us if you have any questions or concerns.

What are the payment gateways available for domestic and international transactions?
For Domestic and International -

• Paytm


• Razorpay


• CCavenue


• EasyPay Pro

For only International requirements -

• PayPal

Which are the logistic partner options available for domestic and international shipping?
For domestic > Pan India

• Vamaship


• Shiprock

For domestic > Hyperlocal

• Dunzo


• Wefast

For International

• Shypmax

Will I be able to manage my online store on the mobile?
Yes, you will be able to manage your online store on the mobile with our mobile-friendly dashboard. It has been designed to be easy to use on all devices, including smartphones and tablets. You'll have access to all of the same features and functionality that you have on the desktop dashboard, so you can manage your e-store from anywhere, at any time.
Here are some of the things you can do on our mobile-friendly dashboard: 

• View your sales and orders


• Manage your product inventory


• Process refunds and exchanges


• Respond to customer inquiries


• Update your store settings


• And much more!

Is there any discount if I have less than 5 products on my e-store?
We do not offer discounts on the basis of the number of products being sold by the e-store. We understand the concern you might have if you are selling a small number of items, even though the product allows you to sell more. The pricing has been decided on the basis of fixed infrastructure costs. Whether you sell less products or more, the infrastructure required by you would most likely be the same.

How does the currency converter work on my e-store?
The currency converter is a tool that lets you set the exchange rate for different currencies yourself. This can be useful if you want to control your pricing or if you sell in markets with volatile exchange rates. To use the currency converter, you'll need to:

• Use the currency converter tool available on Linker.store.


• Look up the current exchange rate for the currencies you want to convert.


• Enter the exchange rate into the currency converter tool.


• Update your product prices on your ecommerce store.

That's it! Now, your customers will be able to see the prices in their own currency, which makes it easier for them to shop and buy from your e-store. 

How many e-stores can be linked to my GlobalLinker profile?
For any company's account on GlobalLinker, we only allow one Linker.store to be linked to the company profile.

What is IBP (Indian Business Portal)?
The Indian Business Portal (IBP) is a B2B digital marketplace launched jointly by the Federation of Indian Export Organisations (FIEO) and GlobalLinker (GL) to empower Indian exporters to identify new markets for their products and to get discovered by new buyers.

How does it help my business if I am listed on IBP?
Getting your business listed on IBP helps you business in following ways:

Increased reach: IBP is a global marketplace, so when you list your business on IBP, you will be visible to buyers from all over the world. This can help you to increase your sales and reach new customers.

Increased trust and credibility: IBP is a FIEO-backed initiative, so being listed on IBP can help to increase the trust and credibility of your business with potential customers.

Increased brand awareness: IBP regularly promotes its listed businesses through a variety of channels, such as social media, email marketing, and trade shows. This can help to increase the brand awareness of your business.

Access to new markets: IBP works with trade bodies and government agencies in other countries to promote Indian products and services. This can help you to access new markets and find new customers.

How will my online store get listed on IBP?
Linker.store is already integrated with IBP. Once your account is created on GlobalLinker and you have created your e-store with us, your store gets mapped to IBP and within 3 to 4 working days your e-store starts reflecting on IBP.

What is ONDC?
ONDC, or Open Network for Digital Commerce, is an Indian government-backed initiative to create a fair and open e-commerce ecosystem in India. It is an open protocol that allows buyers and sellers to connect with each other across different platforms.

How does ONDC help my business if I am listed on ONDC?
Getting your business listed on ONDC helps you business in following ways:

Increased reach: ONDC is a pan-India network, so when you list your business on ONDC, you will be visible to buyers from all over the country. This can help you to increase your sales and reach new customers.

Reduced costs: ONDC is a non-profit initiative, so the fees for listing your business on ONDC are likely to be lower than the fees charged by other e-commerce platforms.

More choices for buyers: When buyers shop on ONDC, they will have access to a wider range of products and services from different sellers. This can make your business more competitive and attractive to buyers.

Level playing field: ONDC is designed to create a level playing field for all businesses, regardless of their size or market share. This means that you will have a fair chance to compete with other businesses on ONDC.

Improved customer experience: ONDC is designed to make it easier for buyers to find and purchase products and services online. This can lead to a better customer experience for your business.

How can I as a business owner list on ONDC?
To access a comprehensive guide featuring a detailed step-by-step process and an instructional video on how to integrate your online store with ONDC, kindly click the following link: https://www.globallinker.com/bizforum/article/steps-to-enable-ondc-on-globallinker-online-stores-and-ensuring-compliance-with-mandatory-requirements/105003/