Customer Experience (CX) Director | Enhancing Patient Experience | Helping companies succeed by IT-driven CX solutions
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Strategy | Management Consulting | Business Advisory for SMEs
Customer Experience (CX) Solutions We provide IT-driven cutting-edge innovative solutions to enhance your CX, for: - Medical & Healthcare - Hospitality - Education - Retail - B2C Service Cos. What's in it for you: - More Sales - Increased Customer Loyalty - Brand Building - Lower Costs - Higher Profits About Us: - Customer Experience (CX) Experts - 7+ Years of successfully serving clients - 50+ Projects completed - 3+ International Projects - Billion-dollar impact created - Our Clients rate us: 9.5 / 10 Our Services: - Innovative IT-driven CX Solutions - VoC (Voice of Customer) - Customer Journey Design - Customer Engagement - CX Assessment and Monitoring Results Achieved: - Designed CX journey and created an innovative IT-driven CX solution for an upcoming 250-bed Multi-speciality Hospital in Central India - Conducted VoC and generated market insights for a large-scale Ophthalmic Institute, enabling to make a successful INR 300+ Crore investment - Through VoC and Customer Engagement, helped in Incremental Market Creation of USD 1+ Bn for a APAC-based disruptive Tech Co. - Conducted VoC for various stakeholders and redesigned CX Journey for an Educational Institute, enabling higher student intake by ~ 35% and increase in placements by ~ 20% - Helped India's Top 5 Multi-brand Tyre Retailer to expand from 3 to 9 outlets, achieve sales growth of ~ 200% in 4 years, through insights generated by VoC and CX solution
Incorporation Type
Sole Proprietorship
Year of Establishment
July 2012
Nature of Business
Service Provider / Professional Services
No. of Employees
1 - 10 People
Industry Professional Services > Management Consultancy Firms
Location(s) Nagpur (India) |
Contact us
Inquiring or Buying
our products/services
Selling
your products/services
Business Discussions around…
Addresses
Head-office/Primary office
103 Ghatate Chambers, Panchsheel Square, Nagpur Maharashtra 440012
India
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FAQs
GlobalLinker is an online networking platform with 450,000+ members that helps small and medium-sized enterprises (SMEs) connect with each other, grow their businesses, and access new markets. It is a one-stop shop for SMEs, providing them with community and commerce features helping them in 4 significant ways:
Digitisation: GlobalLinker can help you digitise your business by creating a digital profile that is SEO enabled, building an e-commerce enabled catalogue/store, and offering tools such as supply chain management to digitise and streamline your business. Your catalogue will also be listed on the GlobalLinker marketplace, enabling you to get enquiries.
Networking: You can find and connect with other SMEs in your country and globally through GlobalLinker's online marketplace and matchmaking algorithms.
Partner solutions: GlobalLinker partners with reputable organisations to offer SMEs preferential rates on a variety of services, such as banking, insurance, and marketing.
Access to overseas markets: GlobalLinker can help you get listed on the Indian Business Portal, a B2B digital marketplace that enables SMEs from India to showcase their products to the entire world, identify new markets for their products, and grow their sales with new buyers.
You can directly plug-in your catalogue in the GlobalLinker marketplace so that your products can be found by other buyers and you can start getting enquiries.
GlobalLinker is a valuable resource for SMEs looking to grow their businesses. The platform offers a variety of tools and resources to help SMEs digitise their operations, connect with potential customers and partners, and access exclusive deals and discounts.
Here are some of the benefits of using GlobalLinker:
Digitised online presence: You can build your online presence and catalogue from GlobalLinker. You can enable your catalogue to receive inquiries or payments, and share your catalogue with your existing clients to digitise your order management.
Increased inquiries/sales: You can connect with potential customers/businesses from all over the world and explore new markets, which can lead to increased sales and revenue for your business.
Improved efficiency: You can digitise your operations and streamline your business processes with tools like Linker.store, Supply chain management solutions, BrandLinker. This can save you time and money, and allow you to focus on growing your business.
Enhanced networking: You can connect with potential partners and suppliers. This can help you grow your business and reach new markets.
Access to exclusive deals: GlobalLinker partners with reputable organisations to offer exclusive deals and discounts to its members. This can save you money on products and services that you need for your business.
You can find potential buyers/ clients on GlobalLinker for your business in 3 ways -
You can connect with SMEs from your target industry on GlobalLinker by reaching out to them and sharing your business profile with them
You can also share your business profile on GlobalLinker timeline and potential buyers/clients can reach out to you for your products/services
You can add your products and create a digital catalogue which will become a part of the GlobalLinker marketplace where other SMEs looking for similar products can find you and reach out to you
If you are a manufacturer/trader then your digital catalogue can become a part of Indian Business Portal: a B2B digital marketplace which promotes SME exports, helps them in getting into new markets and find new foreign buyers.
GlobalLinker is a valuable resource for SMEs looking to grow their businesses. The platform offers a variety of tools and resources to help SMEs digitise their operations, connect with potential customers and partners, and access exclusive deals and discounts.
Here are some of the benefits of using GlobalLinker:
Digitised online presence: You can build your online presence and catalogue from GlobalLinker. You can enable your catalogue to receive inquiries or payments, and share your catalogue with your existing clients to digitise your order management.
Increased inquiries/sales: You can connect with potential customers/businesses from all over the world and explore new markets, which can lead to increased sales and revenue for your business.
Improved efficiency: You can digitise your operations and streamline your business processes with tools like Linker.store, Supply chain management solutions, BrandLinker. This can save you time and money, and allow you to focus on growing your business.
Enhanced networking: You can connect with potential partners and suppliers. This can help you grow your business and reach new markets.
Access to exclusive deals: GlobalLinker partners with reputable organisations to offer exclusive deals and discounts to its members. This can save you money on products and services that you need for your business.
Professional Services: OverviewA growing base of Professional Services are part of the GlobalLinker platform. This includes business owners in the following categories — Architects, Content Related Services, Copywriters, Design & Creative Services, Direct Selling Agency Services, Housekeeping, Legal Services, Management Consultancy Firms, Medical Services, Photography, Recreation Classes & Services, Research & Consulting Services, Security Services, Translators. GlobalLinker offers Professional Services rich opportunities to showcase their business; network with other business owners; find customers, partners and suppliers; digitise their services; benefit from a ho...
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Management consulting and management services including financial
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On-line audio content
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Building sales on a fee/commission basis or contract basis
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Legal documentation and certification services concerning patents